Inbox by Gmail is about to get a whole lot smarter this week with a new feature called Smart Reply. Bálint Miklós on the Official Gmail Blog explains:
Smart Reply suggests up to three responses based on the emails you get. For those emails that only need a quick response, it can take care of the thinking and save precious time spent typing. And for those emails that require a bit more thought, it gives you a jump start so you can respond right away.
The feature will be rolling out to the Inbox by Gmail app on iOS and Android later this week, but will only work in English for now. Smart Reply uses machine learning to recognize which emails need responses and then generate three appropriate responses for the user to pick from. The Google Research Blog also has some more details on how the researchers got the feature to work.
And much like how Inbox gets better when you report spam, the responses you choose (or don't choose!) help improve future suggestions. For example, when Smart Reply was tested at Google, a common suggestion in the workplace was "I love you." Thanks to Googler feedback, Smart Reply is now SFW :)
Since moving back to Gmail late last year, I've been using Inbox, Google's alternative take on Gmail that wants to make email smarter and less intrusive. Inbox is fast, has push notifications, supports filters, and is trying interesting things with location snooze and inline previews of attachments and YouTube links. These features are exclusive to Inbox and the Google ecosystem, but at least they work everywhere because Inbox is available on iOS and the web.
The idea of automatic email sorting is a solid one: we are inundated with a constant stream of messages on a daily basis, and yet most email clients tend to treat all messages equally, with the same notification settings and without any distinction for different kinds of email content they should be able to understand. Inbox is reimagining the entire system by applying Google's smarts and user controls to messages and bundles, with laudable results. In the months I've spent using Inbox, I've come to depend on the automatic sorting in Updates and Low-Priority, which separates the wheat from the chaff and lets me see important messages at a glance. I can even set separate notification options for each bundle, which is a nifty way of dealing with incoming messages.
Inbox is Google's alternative take on Gmail, and it does several interesting things. Besides automatic grouping in bundles, for instance, it allows you to create your own custom bundles that work like filters: they can be assigned a ton of different parameters (multiple from addresses, subject matches, keyword exclusion, etc.) and you can define whether messages that match a bundle should skip the inbox, be bundled in the inbox and with which frequency, and if you want notifications for those as well. Inbox also has location reminders, the ability to preview attachments without opening a message (great for taking a look at YouTube videos and images right away), and integration with Google Now. Inbox works on iPhone, iPad, and the web, but unfortunately doesn't have a unified inbox, only works with Gmail, and doesn't support iOS extensions at all.
Inbox was opened up to all users yesterday, including Google Apps customers (which I tried during the initial rollout). If you use Gmail and don't have too many accounts, I recommend you check it out. Google's algorithms can be amazing if you're willing to let them scan your inbox all the time (the new Trips bundle is impressive), and, overall Inbox is simply refreshing when compared to the traditional Gmail app.
My friend Amy is having her first experience with using Gmail, and, it, um, isn’t going as well as she’d like. The good news is that although Apple's Mail.app and Gmail have had a rocky relationship in the past, Mail.app in Yosemite works pretty well with Gmail, but there are some things that you should understand before you proceed.
Google yesterday unveiled Inbox, a new email client for Gmail that takes a different approach to email. Google frames Inbox as a product that recognises we now use email in very different ways today, but email (and email clients) have barely changed.
Email started simply as a way to send digital notes around the office. But fast-forward 30 years and with just the phone in your pocket, you can use email to contact virtually anyone in the world…from your best friend to the owner of that bagel shop you discovered last week.
With this evolution comes new challenges: we get more email now than ever, important information is buried inside messages, and our most important tasks can slip through the cracks—especially when we’re working on our phones. For many of us, dealing with email has become a daily chore that distracts from what we really need to do—rather than helping us get those things done.
Google Inbox is different in a few fundamental ways, with a strong focus on some interesting features:
Bundles: Inbox will group together similar emails into bundles such as Travel, Purchases, Promotions.
Highlights: Inbox will try to intelligently highlight key information from your emails (event details, flight itineraries) and even pull in information from outside your emails (such as real-time status of a delivery or flight)
Reminders, Assists, and Snooze: Inbox also becomes a kind-of to-do app, able to remind you about emails or tasks to accomplish at a later date. This includes letting you snooze on messages until a later date.
Mailbox still has plenty of work to do, even on the homefront. There are lots of bugs in the Mailbox for Mac beta, and there are still more email services to add like Exchange and Yahoo, which Underwood says his team is thinking about. But, much as Sparrow did before it, Mailbox is paving the way towards a future where email works faster, syncs instantly between all your devices, and just acts more like the other modern communication apps we use today.
From the preview, Mailbox for Mac already looks pretty great. The “snooze to device” feature sounds genius, and I like the fact that everything (including drafts) sync fast across devices.
Mailbox is also using a “betacoin” system to handle access to the beta: users who got an invitation today received three images of golden coins, which they can share with other users to let them use the beta.
Mail Update for Mavericks includes improvements to general stability and compatibility with Gmail, including the following:
Fixes an issue that prevents deleting, moving, and archiving messages for users with custom Gmail settings
Addresses an issue that may cause unread counts to be inaccurate
Includes additional fixes that improve the compatibility and stability of Mail
I don't use Gmail as my primary email anymore, so I'm looking forward to reading reports about the stability of this update (will Joe Kissell tell us?). You can download it here or through the Mac App Store.
Apple Mail in Mavericks treats Gmail accounts differently than any previous version of Mail did. Although some of the changes are quite clever, the implementation has flaws. Your mileage may vary, of course, but I’ve seen a number of folks on Twitter complaining about some of the same things I’ve found. Here’s what I’ve observed and what you can (and can’t) do about it.
Announced last week, Google has today released an update to its official Gmail app for iOS that adds support to the new inbox and brings finer controls for push notifications.
The new inbox, configurable from Gmail's desktop website, allows you to enable different categories for "primary" emails and other messages such as promotions, social updates, or notifications from online forums. As we described the feature last week, "categories and tabs are basically pre-defined filters and labels with training wheels". Messages can be moved from a tab to another to train Gmail's algorithm in better automatic organization; currently, Gmail will try its best to automatically sort an incoming message into the appropriate category, but there isn't an option to create new custom categories from scratch.
The Gmail app now shows Inbox categories in the account sidebar, where they're listed with custom icons and colored badges for unread emails in each category. Like the desktop website, you can move messages across categories, but you can't configure the Inbox directly on iOS (the app will remind you to open Gmail "on a computer" to do that).
Gmail's notifications have been updated to reflect the change. With today's update, you can set notifications for all new mail, none, or only messages that are marked as "primary". Notification settings are available inside each account, where you can also activate your mobile signature and vacation responder.
Today, Google announced new features for Gmail that sorts your inbox into various categories for social network notifications, receipts and shipping updates, and promotions from your favorite shopping sites. While Priority Inbox made an attempt to surface only the stuff that really mattered, categories breaks the inbox down to a series of tabs that should help cut down on some of the clutter. Categories and tabs are basically pre-defined filters and labels with training wheels.
On the desktop, the new inbox groups your mail into categories which appear as different tabs. You simply choose which categories you want and voilà! Your inbox is organized in a way that lets you see what’s new at a glance and decide which emails you want to read when.
Categories for Android, iOS, and the desktop will be gradually rolling out to Gmail users and their respective app stores over the coming weeks. In the meantime, be sure to check out The Verge, who have an initials hands-on with the latest features.