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Posts tagged with "email"

MacStories Starter Pack: Why I Abandoned the Search for the Perfect Email App and Am Making Do With a Hybrid Approach

Editor’s Note: Why I Abandoned the Search for the Perfect Email App and Am Making Do With a Hybrid Approach is part of the MacStories Starter Pack, a collection of ready-to-use shortcuts, apps, workflows, and more that we’ve created to help you get the most out of your Mac, iPhone, and iPad.

I’ve been revisiting my approach to email every year for what seems like forever. No matter which app I picked, I was never satisfied. On one level, that’s surprising because I don’t think my email needs are unique or complex. Even so, the features I value in an email app are ones that I care about a lot. The trouble is that a lot of MacStories readers could say the same thing but would pick an entirely different set of features they care about the most. This is a problem and conversation that goes back to the early days AppStories, and really, long before even that.

As 2021 came to a close, I knew something had to change and that I’d have to let go of my longstanding preference of using the same app across all of my devices. I don’t abandon that approach lightly because I don’t like the mental overhead of juggling multiple apps with different features to accomplish the same task. However, what started as patience as I waited for Apple to modernize Mail or a third-party developer to build something better, began to feel like stubborn inflexibility on my part. I knew it was time to make the most of an imperfect situation by cobbling together a hybrid solution that I hope will provide readers with some pointers on how they can improve how they manage email too.

Before I get to the apps I’m using to manage my email day-to-day, I want to cover how I dealt with my email backlog. My email accounts get messy as the end of the year approaches because it’s our busy season at MacStories. I used to feel bad about it, but I don’t anymore. It’s not my job to have a perfectly organized inbox, which is good because it can be a mess at times. Still, a backlog of messages makes any email app harder to use no matter how good it is, so I spent some time over the holidays tidying up.

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Setting Up a Custom Domain for iCloud Email

Custom domains in iCloud Mail.

Custom domains in iCloud Mail.

Following a tip by one of our members in the Club MacStories+ Discord server last night (if you haven’t joined yet, now’s a great time to do so), I came across the settings page on the beta.icloud.com website to configure a custom domain and email address with iCloud Mail. This is the direct link to the settings page; it was working last night, but it seems to be having some issues today.

Custom domains in iCloud Mail is a feature Apple announced for the “rebranded” iCloud+ service at WWDC, which I’ve been curious to try for two reasons: I have a personal domain laying around I can use to test this, and iCloud Mail – unlike Gmail – supports proper push notifications on iOS. Given the beta nature of this feature, I am not recommending you try this with your primary email address right now; I set it up with a secondary email address I barely used before.

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How Matt Birchler Is Using Hey Email, Almost One Year Later→

Great overview by Matt Birchler on how he’s using Hey for email, almost one year into switching to the service exclusively.

When I was using Gmail and Outlook as the back end for all of my email, I had my pick of the litter when it came to email apps. Apple Mail, Spark, Outlook, Gmail, Airmail, Edison, Blue, Newton, Spike, Polymail…the world was my oyster, and I took part in that game of switching email apps every few months. Spark would release an update and I’d go to it. Then Outlook would do something new and I’d be back there. Then Outlook would have a bug and I’d run to Apple Mail, which would inevitably grow bland and then I’d move back to Spark and the whole cycle would start again.

Was that choice? Absolutely, but was it good for my email? No way.

I switched to Hey for my personal and work email a few months ago (we talked about it in this episode of AppStories), and I haven’t looked back since. The system provided by Hey for managing and organizing incoming email is what sets it apart from the competition, and it’s so good I don’t mind being locked into a proprietary service. Unlike Birchler, I use The Paper Trail a lot and open The Feed less frequently, but I plan on following his suggestion regarding Hey’s widgets by adding a large one to the second page of my Home Screen.

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One Week After Launch, Users Already Have Several Options for Alternative Browsers and Email Clients on iOS and iPadOS 14

iOS and iPadOS’s 14’s customization options don’t end at widgets. The OS updates also let users change their default email and browser apps for the first time. The feature is a little buggy in iOS and iPadOS 14.0, but I wanted to share how to set it up and explain what your current options are for anyone looking to switch away from the default Safari and Mail apps from Apple.

Switching is simple. The first step is to download a browser or email client that has been approved to serve as an alternative to Apple’s defaults. Developers must request permission to offer their apps as an alternative browser or email app, meeting certain requirements for each type of app. It’s an extra step in the app submission process, so not all browsers and email apps can be swapped in for Safari and Mail from the get-go. Still, less than a week after the public release of iOS and iPadOS 14, users have several options.

Microsoft Edge, Outlook, and Google Chrome are all default browser and email client options now.

Microsoft Edge, Outlook, and Google Chrome are all default browser and email client options now.

New alternatives are being released all the time, but so far, it’s possible to swap out Safari for:

Probably the most popular browser that hasn’t been approved as a Safari alternative yet is Brave, the privacy-focused browser, although The Verge reports that the feature is coming.

Email apps available include:

Between the two quartets of alternatives, a significant portion of the browser and email markets have been covered already.

Picking a new default browser or email client from the Settings app.

Picking a new default browser or email client from the Settings app.

Getting back to the process of switching apps, once you’ve installed one of the approved alternatives, go to the Settings app on your iPhone or iPad. Scroll down to the entry for the app you’ve just downloaded, and tap it. There you’ll find a new entry for ‘Default Mail App’ or ‘Default Browser App,’ depending on which you’re changing. Tap it and pick the alternative you want to use, and that’s it.

As easy as the process of switching is, though, the feature is not bug-free. I have been unable to get iOS or iPadOS to recognize my new default email client after I switch it. I’ve tried several apps and email links in multiple apps and on the web, but every time I tap one, the system Apple Mail-based compose sheet opens. Federico has had the same issue. I read somewhere that switching email apps only works if you change your browser first, but that didn’t work for me either. Perhaps MacStories readers will have better luck than I’ve had, but at the moment, I cannot change email clients.

9to5Mac also reported last week that if you restart your iPhone or iPad, any default browser or email changes you’ve made are lost. It’s not hard to reset your defaults, but it’s an annoying bug that I expect will be fixed in a later update to iOS and iPadOS 14.

Personally, I use both Safari and Mail and am happy with them, though I wish Mail would adopt some of the modern features of apps like Spark. Still, I’m glad users have been given greater choice when it comes to the default app experience.

Josh Ginter’s First Impressions Review of HEY→

Despite all the drama surrounding the App Store launch of HEY, the new email service from Basecamp, I never got around to actually trying out the service for myself. As a result, I was excited to see today that Josh Ginter at The Sweet Setup had published an in-depth first impressions review following a couple weeks of use. In short, he loves it:

To say this is a glowing first impressions review would be an understatement — in just two short weeks, HEY has shown itself to be the most revolutionary app or service I’ve ever tried.

While I may not be alone, I also know many folks who feel otherwise.

Which makes a lot of sense, I think. Email is one of the oldest digital technologies and it’s worked a specific way for a very, very long time. There will be some deeply engrained email habits out there, and old habits die very, very hard.

I also recognize that HEY likely works for a specific type of emailer. HEY appears to thrive with a multitude of daily email and may feel out of place for someone who has either worked out their email workflow, someone who incessantly unsubscribes from anything unworthy, or someone who relies on other forms of communication to get their stuff done each day.

I found Ginter’s review an excellent primer on HEY’s unique approach to email. If you love in-depth app reviews – and I hope you do – and have been wondering why some people are calling HEY the next Gmail, I highly recommend Ginter’s piece.

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Spark Updated with Multiwindow and Dark Mode Support and a Design Refresh

Two Spark windows open in Split View.

Two Spark windows open in Split View.

Spark, the email client from Readdle, received a strong update today that adds support for the latest iOS and iPadOS features, dark mode and multiwindow, while also introducing a design refresh that refines, rather than reimagines what was already there.

Multiwindow on iPad is excellent to have in an email app. I’ve been using Apple Mail in multiple windows since iPadOS first launched, and it’s especially handy for composing a message while still viewing other messages in your inbox, or that you’ve saved for later. Spark is no exception here: the flexibility to browse the app while writing a message, or even compose multiple messages at once, is fantastic. Where apps like the official Gmail client don’t even support Split View yet(!!), I’m happy to see Spark follow Apple Mail’s example in making multiwindow a core functionality.

Unlike many other apps that have added support for iOS 13’s dark mode this fall, today’s update for Spark is especially noteworthy because the app didn’t formerly offer a dark mode option at all. Now, Spark supports both light and dark modes and follows the system setting by default, though you can choose to perpetually keep the app in a single mode. I was happy to find that you can choose from both grey and true black themes, both of which look especially nice with the app’s blue accent colors; the only drawback is that just the grey theme can currently follow iOS’ system setting, so if you want to use true black, the app will stay in that mode until you manually change it.

Customizing Spark's toolbar.

Customizing Spark’s toolbar.

Dark mode comes alongside a design refresh for Spark. While the app will still look entirely familiar to existing users, I think the tweaks to font details, spacing, and layout result in a better experience overall. The biggest standout of the redesign is that Spark can now display avatars next to messages, similar to what the official Gmail client offers, which I really value. Also, there’s a new option to customize the toolbar actions when viewing a message. Spark has always been great at providing customization tools, so it’s nice to see yet another added to the app.

Spark is one of the best email options on the App Store, and I especially recommend it for teams. Federico, John, and I use its team features to share and comment on emails together, which is an extremely valuable aid to collaboration. If you’ve tried Spark before and it’s not for you, there may not be enough different in today’s update to tempt you, but if you use an iPad at all, don’t underestimate how nice it can be to employ multiple windows while working through email.

Spark Launches Email Delegation Feature for Teams

Today Spark launched a new Delegation feature for teams, which is available on both the Mac and iOS. Delegation enables team members to assign emails to one another, with optional due dates attached, and follow the progress of those emails over time. It’s a feature that addresses well the workflows a manager or executive may have with their assistant or other team members.



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Spark Adds Rich Text Formatting for Email: Lists, Text Colors, and Highlighting

Today in an update to its iOS and Mac apps, the email client Spark has introduced new rich text formatting options to enable greater flexibility in styling your messages.

Spark already included the expected bold, italics, and underline options, and its macOS version previously allowed creating bulleted or numbered lists, but those list options have now come to iOS as well. Additionally, both Mac and iOS users can now change the color of text in their emails, as well as add highlighting to text.

Rich text support is a particularly important feature for an email app, so I’m glad to see it come to Spark. While I likely won’t start sending messages with different colored fonts, it’s nice having the variety of options Spark provides here. Lists in particular were something I’ve missed having in the past, and I like the idea of employing highlights to call out anything of special importance in an email. I’ve historically used bold for that purpose, but highlighting definitely does an even better job of standing out.

Spark’s latest update is available now as a free download for iOS, and the Mac update is coming soon.

Google Is Discontinuing Its Inbox Email App in March 2019→

Google launched Inbox in 2014 as a place to experiment with new email features, some of which made their way into the company’s Gmail app eventually. Although it served as a sandbox for trying new features like email snoozing, Smart Replies, and Nudges, Inbox was not updated nearly as frequently as Gmail. So, it wasn’t surprising to hear from Google yesterday that it plans to end support for Inbox at the end of March 2019.

If you are an Inbox user and want to move your email accounts to Gmail, Google has created a transition guide.

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