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Posts tagged with "accessibility"

Steven Aquino on AirPods and Siri

Some interesting thoughts about the AirPods by Steven Aquino. In particular, he highlights a weak aspect of Siri that isn’t usually mentioned in traditional reviews:

The gist of my concern is Siri doesn’t handle speech impediments very gracefully. (I’ve found the same is true of Amazon’s Alexa, as I recently bought an Echo Dot to try out.) I’m a stutterer, which causes a lot of repetitive sounds and long breaks between words. This seems to confuse the hell out of these voice-driven interfaces. The crux of the problem lies in the fact that if I don’t enunciate perfectly, which leaves several seconds between words, the AI cuts me off and runs with it. Oftentimes, the feedback is weird or I’ll get a “Sorry, I didn’t get that” reply. It’s an exercise in futility, sadly.
[…]
Siri on the AirPods suffers from the same issues I encounter on my other devices. It’s too frustrating to try to fumble my way through if she keeps asking me to repeat myself. It’s for this reason that I don’t use Siri at all with AirPods, having changed the setting to enable Play/Pause on double-tap instead (more on this later). It sucks to not use Siri this way—again, the future implications are glaringly obvious—but it’s just not strong enough at reliably parsing my speech. Therefore, AirPods lose some luster because one of its main selling points is effectively inaccessible for a person like me.

That’s a hard problem to solve in a conversational assistant, and exactly the kind of Accessibility area where Apple could lead over other companies.

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Apple and Accessibility

Apple opened what will in all likelihood be its last event in Town Hall at One Infinite Loop in Cupertino with a video highlighting the importance of accessibility features built into its products. In addition to a video, Apple has created a separate webpage highlighting the accessibility. The page includes videos highlighting wheelchair workouts on the Apple Watch, switch controls on the Mac, Live Listen designed for the hearing impaired, VoiceOver, and Speak Screen.

You can also follow all of the MacStories coverage of today’s Apple’s keynote through our October 27 Keynote hub, or subscribe to the dedicated October 27 Keynote RSS feed.


iOS Accessibility Milestones

The impact of the accessibility features built into iOS cannot be understated. Accessibility has opened doors to computing that were previously shut to many people with disabilities. With iOS 10 launching soon, Steven Aquino takes a look at iOS accessibility milestones in a guest post on 512 Pixels that focuses on five key features: VoiceOver, Guided Access, Large Dynamic Type, Switch Control, and Magnifier.

It feels like VoiceOver has been around forever, so it was interesting to be reminded that it didn’t debut until the introduction of the iPhone 3GS and has its roots in the short-lived buttonless iPod Shuffle. Of the other accessibility feature covered, the one that will probably be the least familiar to most readers is Magnifier, which is coming in iOS 10. Aquino believes that when we look back at iOS 10 in the future, Magnifier will be viewed as one of the greatest enhancements to iOS:

The reason I’m so effusive about Magnifier is the handiness of it. So often, I’m reading a restaurant menu or looking at price tags in the grocery store, and the print in set in small font. Where previously I would strain my eyes in order to see, now all I need to do is pull out my phone and triple-press the Home button to launch Magnifier.

Steven has written a lot about the accessibility of Apple products, including here at MacStories, and does a wonderful job putting each accessibility milestone into historical context. I encourage everyone to read the full article on 512 Pixels.

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An In-Depth Look at Apple’s Approach to Accessibility

Mashable published a profile of Jordyn Castor, a 22-year-old Apple engineer on its accessibility design and quality team. Castor, who has been blind since birth, joined Apple full-time last year after interning there in college. As she explains to Mashable:

“I realized then I could code on the computer to have it fulfill the tasks I wanted it to,” says Castor, whose current work focuses on enhancing features like VoiceOver for blind Apple users. “I came to realize that with my knowledge of computers and technology, I could help change the world for people with disabilities.

In addition to speaking with Castor, Mashable interviewed Sarah Herrlinger, senior manager for global accessibility policy and initiatives, who explained Apple’s approach to accessibility:

a notable part of the company’s steps toward accessibility is its dedication to making inclusivity features standard, not specialized. This allows those features to be dually accessible — both for getting the tech to more users, as well as keeping down costs.

Mashable’s piece is a must-read for Jordyn Castro’s inspiring personal story and its insight into the unique way Apple approaches accessibility. Instead of treating accessibility as a special, add-on feature that is purchased separately, it’s built into the operating system itself. That, combined with the work Apple has done to make accessibility features easy for developers to adopt, reveals a pragmatic approach designed to encourage broad-based adoption, making Apple’s accessibility innovations available to as many people who need them as possible.

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Apple’s Short Films for Autism Acceptance Day

Katie Dupere, writing for Mashable on Apple’s two short films about Dillan, an autistic teen who found his voice thanks to an iPad:

Dillan Barmache can’t speak, but that doesn’t mean he doesn’t have anything to say.

In fact, Dillan has complex and powerful thoughts, and thanks to easily accessible technology paired with innovative apps, you can hear his perspective.

Dillan, who is autistic and nonverbal, is the star of a new short film created by Apple to celebrate Autism Acceptance Day. Notably, the film tells Dillan’s story through his own words, typed out on an iPad then spoken out loud via an augmented and alternative communication (AAC) app.

It’s difficult to watch these two videos without tearing up. A beautiful story, and an excellent reminder that there’s more to iOS than the apps we usually talk about. This, ultimately, is why what Apple does matters.

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How Apple Saved My Life

It can be easy to lose track of how technology changes lives. Apple takes great care to make products that are accessible, leading by example, and encouraging third-party developers to embrace accessibility, both at WWDC, and by maintaining APIs that make it easy to do so.

But the technical details are impersonal and abstract, which is why it is good to reflect on the real impact Apple’s efforts have on individuals. James Rath, a 20-year-old filmmaker who was born legally blind, made a short film about what the accessibility features across all of Apple’s products have meant to him since he and his family made an impromptu visit to an Apple Store in 2009:

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Understanding Night Shift’s Impact on Accessibility

To my knowledge, the release of Night Shift in iOS 9.3 is only the second time in recent history Apple has updated iOS to include a change or feature that has potential accessibility ramifications. The other occurrence, in my mind, was iOS 7.1 beta 2, released in 2013. In it, Apple added a Button Shapes option to Accessibility as a way to assuage users who have trouble distinguishing an actionable button from a text label. Generally, however, any significant additions or changes to the Accessibility feature set comes included with a major new version of iOS. That is to say, the version Craig Federighi talks about at the annual WWDC keynote.

Before getting into Night Shift’s accessibility merit, it’s worth examining why it exists. The impetus for Night Shift is better sleep. Apple explains in its marketing material for iOS 9.3 that a person’s circadian rhythm can be disrupted by the “bright blue light” emitted from an iPhone or iPad’s screen, making it difficult to fall asleep. What Night Shift does to combat this, according to Apple, is “use your iOS device’s clock and geolocation to determine when it’s sunset in your location.” After gathering that data, the software then “automatically shifts the colors in your display to the warmer end of the spectrum.” The end result is a display that’s easier on the eyes, thus hopefully making it easier to fall asleep. (The display settings will revert to normal in the morning. There’s an option to schedule Night Shift as well.) For more on why Night Shift is important and how it works, iMore has posted a good explainer on the feature.

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iOS 9 and Accessibility: My 5 Favorite Details

I’ve made the case more than once that accessibility, conceptually, is not a domain exclusive to the disabled. Certainly, persons with disabilities will always be the target market for accessibility features, but I think many fully-abled people overlook the fact that accessibility features can help them too. To me, the canonical example is larger text. Yes, something like Large Dynamic Type is a boon to the visually impaired, but it can also benefit someone with aging or tired eyes.

In a similar vein, accessibility isn’t solely about discrete Accessibility features. While a big part of my writing involves reporting on iOS’ (and watchOS’) Accessibility features and how they affect users, I do make an effort to focus and write on the smaller aspects of accessibility. That is to say, I try to find accessibility in less obvious places – for instance, how technologies like Touch ID and Force Touch impact the disabled.

This concept has extended to my testing of the iOS 9 public beta throughout the summer. As I’ve gotten used to the new operating system on my iPhone 6 and iPad Air, I’ve come to notice several details that aren’t intentionally for accessibility, but nonetheless make the experience more accessible (and more enjoyable).

With that in mind, here are five “little things” in iOS 9 that stand out the most.

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How iOS’ Switch Control Is Changing Lives

Great story by Charlie Warzel for BuzzFeed on Christopher Hills, Apple-certified Final Cut Pro editor who overcame the difficulties of using touch screens and modern software thanks to Apple’s Switch Control:

Maybe most important though — at least for Hills — it’s about a feeling of liberation that’s hard for any company to measure in an earnings report or tech specs sheet. “These tools have allowed me to come out of my shell and make my own way in the world,” he wrote in an email to BuzzFeed News. “From communication and environmental control, to work and learning, and recreation and entertainment. Combined with the internet, Switch Control has allowed me to engage with the world more than ever before and to participate and contribute in ways that I never really thought would be possible.” Ultimately for Hills, it’s about a personal sense of dignity that comes from being able to share his voice and passion with the world.

Beautiful and inspiring.

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