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Sending Emails From Accounts Will Soon Be Impossible

According to a recent thread on Apple’s Discussion boards and a support document on Apple’s website, users of email addresses who upgraded to iOS 4.2 are no longer able to send email messages through a account unless it was setup prior to updating to iOS 4.2. Alternatively, the account details can be synced through iTunes on the desktop, but this won’t enable push for emails.

A user on Apple Discussions explains:

Because of this unannounced development, I had a sneaking suspicion that Apple may be planning to do the same in the future for sending email from addresses via and a desktop email client.

It appears my suspicion was true. Here are the relevant sections from a Chat Session I’ve just finished with a very nice MobileMe Support agent.

And as reported in chat transcripts, it appears that addresses are effectively “abandoned” by Apple and will soon be entirely replaced by addresses. Unsurprising, but the whole transitioning process requires a quite complicated and convoluted manual setup. Basically, email addresses will become aliases to accounts, which need to be set up manually. However, according to the discussion thread, sending emails from addresses will no longer be possible in the future both from MobileMe’s website and desktop email programs:

Customer 5:37 p.m.:

I understand that. But what about sending email from Will that no longer be possible from and my desktop email program in the future, like it is now not possible from my iPhone?

Advisor 5:38 p.m.:

Basically that will be like that.

Customer 5:39 p.m.:

So, to confirm: Apple will be turning off the ability to send email as from the website, and desktop email applications?

Advisor 5:40 p.m.:


Users who were subscribed to the .Mac service before the MobileMe change in 2008 should still have both and addresses, thanks to the transitioning system put in place by Apple years ago. Expired accounts and new accounts, as you know, can’t have email addresses. Issues with old email addresses on the most recent version of iOS have been reported by other users on Apple Discussions as well.

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