The web-based help desk service Zendesk has today rolled out a spiffy iPad app to allow companies and their employees to manage customer help desks on the go. The iPad application joins the existing offerings of iPhone, Android and BlackBerry apps that have a total of over 80,000 downloads.
The iPad app contains similar functionality to those existing mobile apps with some additions such as the ability for users to view a real-time list of tickets assigned and bookmark tickets for later response or reference. Zendesk’s CEO Zack Urlocker said to TechCrunch that he believes the iPad app will become their most popular mobile application as companies adopt the iPad in their businesses.
Zendesk is a 2008 startup that has done well reaching a customer base of 5000 businesses recently at a rate of 20 per day. The Zendesk app for the iPad is on the app store as a Universal App.
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