How do you quantify delight?

Terrific piece by John Gruber. The last sentence is key in my opinion – to “keep delighting customers” is crucial.

On a practical level, it’s why, when things like crashes or reboots happen on an iOS device, I think Apple should take them seriously, and quickly.

PetaPixel:

Admittedly, there’s only so much you can alter a Leica M, but now the company has finally released press images of the Ive-designed shooter, and as you might expect, it could be described as “unapologetically simple.”

Jokes aside, the camera basically looks like what you would expect an Apple-Leica hybrid might look like. The aluminum design is to be expected, but apparently it actually took some serious time to get right. According to Leica, the camera you see below is the result of 561 models and nearly 1000 prototype parts made over the course of an 85-day design marathon.

From Leica’s official Google+ account:

Leica Camera is pleased to present The Leica M for (RED), designed by Jony Ive and Marc Newson. The camera, based off the Leica M, will be auctioned off at Southeby’s on November 23rd 2013 to raise money for The Global Fund to fight AIDS, Tuberculosis and Malaria.

From a design standpoint, it features a laser machined aluminum body and an anodized aluminum outer shell. A total of 561 models and nearly 1000 prototype parts were made during the 85 days it took to create of this unique, one of a kind camera.

Dr. Drang, following our photo management discussion on The Prompt #15:

As the podcast proceded, I soon learned that I wasn’t the only one with a photo mess on his hands. Myke Hurley has apparently never organized his photos. He has gigabytes and gigabytes of photos just sitting on his phone. Backed up to iCloud, yes, if you consider that a backup, but with no structure. Bradley began an intervention.

I agreed with much of what was suggested: bringing the photos onto Myke’s Mac through Image Capture and setting up the year/month folders. But Bradley then suggested Myke move his photos into the folder structure by hand, doing maybe fifty a day for the thousands of photos Myke has. This is madness. It’s using a human to serve the computer rather than the other way around. Like me, Myke needs an automated solution.

So I decided to use Myke’s plight as the kick in the pants to get me to finish the scripts I’d been planning to write. As I suspected, it didn’t take very long. Imagining poor little Myke dragging files for weeks on end was just the motivation I needed to sit down and do it.

Personally, I use Hazel for this, but if you don’t want to buy the app, check out Drang’s scripts.