Benjamin Mayo, writing for 9to5Mac:

Apple is continuing to expand its presence on social media services, today launching a brand new @AppleMusicHelp Twitter account to answer queries and support questions live over Twitter related to its Apple Music service. The account is manned each day of the week from 6 AM – 8 PM Pacific Time. Apple representatives will watch the account’s mentions timeline and try to help resolve people’s problems.

Good to see Apple valuing Twitter as a fast and efficient support system. There’s something to be said about the simplicity of asking a support question via Twitter versus opening a ticket or sending an email.