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Connected, Episode 228: Oh No, Ovo!

Apple and Facebook try to outdo each other in who can have the more terrible week, and Stephen test drives the iPhone XR.

In this week’s episode of Connected, we discuss at length the latest Facebook privacy scandal and share our thoughts in the aftermath of Apple’s recently discovered FaceTime bug. You can listen here.

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Facebook Receives Retribution from Apple for Violation of Enterprise Program Guidelines

Facebook is in the news again, and unsurprisingly it’s not the good kind of publicity.

Yesterday Josh Constine of TechCrunch exposed a “Facebook Research” VPN that Facebook has been using to harvest extensive phone data from users age 13 to 35 in exchange for payment from the company of up to $20/month. The practice was made possible by Facebook’s enterprise developer certificate from Apple, but after the story came to light, Apple swiftly responded by revoking that certificate from Facebook and publicly condemning the company’s misuse of Apple’s Enterprise Developer Program. That action caused the immediate end of the Facebook Research initiative on Apple platforms, but it also has reportedly brought widespread consequences throughout the entirety of Facebook’s company operations. Tom Warren and Jacob Kastrenakes, reporting for The Verge:

Apple has shut down Facebook’s ability to distribute internal iOS apps, from early releases of the Facebook app to basic tools like a lunch menu. A person familiar with the situation tells The Verge that early versions of Facebook, Instagram, Messenger, and other pre-release “dogfood” (beta) apps have stopped working, as have other employee apps, like one for transportation. Facebook is treating this as a critical problem internally, we’re told, as the affected apps simply don’t launch on employees’ phones anymore.
[…]
Revoking a certificate not only stops apps from being distributed on iOS, but it also stops apps from working. And because internal apps by the same organization or developer may be connected to a single certificate, it can lead to immense headaches like the one Facebook now finds itself in where a multitude of internal apps have been shut down.

This is more than a slap on the wrist, but it seems like a fitting response to Facebook’s blatant abuse of the Apple enterprise agreement. My main hope is that it causes Facebook to think twice before implementing any similarly shady initiatives in the future.

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Apple and American Airlines Partner to Provide Apple Music Streaming on Flights

Apple’s ever-growing focus on services was on display during yesterday’s quarterly earnings call, and today the company is continuing that narrative by announcing a new partnership with American Airlines that enables Apple Music subscribers to stream music while flying, even without paying for in-flight Wi-Fi. From Apple’s press release:

Starting Friday, Apple Music subscribers can enjoy their access to over 50 million songs, playlists and music videos on any domestic American Airlines flight equipped with Viasat satellite Wi-Fi with no Wi-Fi purchase required. American Airlines is the first commercial airline to provide exclusive access to Apple Music through complimentary inflight Wi-Fi.

“For most travelers, having music to listen to on the plane is just as important as anything they pack in their suitcases,” said Oliver Schusser, vice president of Apple Music. “With the addition of Apple Music on American flights, we are excited that customers can now enjoy their music in even more places. Subscribers can stream all their favorite songs and artists in the air, and continue to listen to their personal library offline, giving them everything they need to truly sit back, relax and enjoy their flight.”

When it comes to hardware and software, Apple is famously known for maintaining a very closed ecosystem, but fortunately there’s mounting evidence that the company’s services approach will utilize a new playbook. Apple Music coming to Amazon Echo, AirPlay 2 and iTunes content being built into TV sets, and now this American Airlines deal demonstrate a desire to spread Apple services further than ever before.

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Apple Partners with Aetna to Create Personalized Watch App

Aetna, the health insurance provider, has announced a new Apple Watch app forthcoming for its customers that was developed in partnership with Apple. The app, named Attain, will serve as a way to track fitness data and provide an incentive for healthy living. Joe Rossignol has the details for MacRumors:

Through the use of an Apple Watch, the Attain app will provide Aetna members with personalized goals, track their daily activity levels, and recommend healthy lifestyle choices. For completing these actions, participants will earn points, which can be put towards the cost of an Apple Watch or gift cards.

Attain will motivate participants to complete personalized daily and weekly activity challenges based on their age, gender, and weight. Attain’s definition of activity includes walking, running, swimming, yoga, and other activities that can be tracked in the Workout app on the Apple Watch.

We’ve seen Apple partner with insurance providers in the past to offer the Apple Watch free or subsidized to its members, but this is a different spin on that approach, focusing more on continuous incentives for active lifestyles.

Tim Cook recently stated that health would end up becoming Apple’s greatest contribution to mankind, a bold claim that indicates we’ll continue to see more announcements along these lines moving forward.

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Major FaceTime Bug Allows Any Caller Access to Your iPhone’s Microphone Feed, Potentially Your Camera

Benjamin Mayo of 9to5Mac, reporting on a serious iOS bug just discovered for FaceTime:

A significant bug has been discovered in FaceTime and is currently spreading virally over social media. The bug lets you call anyone with FaceTime, and immediately hear the audio coming from their phone — before the person on the other end has accepted or rejected the incoming call.

Naturally, this poses a pretty privacy problem as you can essentially listen in on any iOS user, although it still rings like normal, so you can’t be 100% covert about it. Nevertheless, there is no indication on the recipient’s side that you could hear any of their audio.

Mayo continues by listing the details of how to reproduce the bug yourself when calling someone else, which involves a few very simple steps that anyone can perform. The simplicity of reproduction makes this bug especially dangerous.

Following up on Mayo’s report, Dieter Bohn of The Verge shared that things get even worse:

https://twitter.com/backlon/status/1090049242809286656

To recap: due to this FaceTime bug, which appears to affect all devices running iOS 12.1 or later, any caller can gain access to another user’s microphone feed while the call is ringing. And if the person receiving the call in that scenario tries to dismiss the call, it may unintentionally be answered, activating the device’s camera as well.

Apple gave the following statement to John Paczkowski of BuzzFeed:

https://twitter.com/JohnPaczkowski/status/1090052150032445440

Hopefully ‘later this week’ ends up translating to the next day or two, as some serious havoc could be wrought by this bug on unsuspecting users. Until that software update is released, we strongly recommend disabling FaceTime from Settings ⇾ FaceTime on your devices, or at the very least be aware that incoming calls you receive could be tapping into your microphone without your consent.

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Apple in 2018: The Six Colors Report Card

Jason Snell:

It’s time for our annual look back on Apple’s performance during the past year, as seen through the eyes of writers, editors, developers, podcasters, and other people who spend an awful lot of time thinking about Apple.

This is the fourth year that I’ve presented this survey to a hand-selected group. They were prompted with 11 different Apple-related subjects, and asked to rate them on a scale from 1 to 5, as well as optionally provide text commentary on their vote. I received 55 replies, with the average results as shown below:

It was my pleasure to participate (again) in the latest edition of the Six Colors Apple report card, which features average scores and answers on a variety of Apple topics. As usual, it is a solid, balanced overview of where Apple stands today in different areas of its business. Personally, I was positive about iPad Pro hardware, iOS 12, and Apple Watch, but I noted I’d like to see Apple do more on iPad software, iPhone camera, and HomeKit in 2019.

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For AirPods Early Adopters, Apple’s Hit Wireless Earbuds Are Showing Their Age

I found myself nodding in agreement with this post by Zac Hall about how AirPods purchased in December 2016 are starting to show their age in terms of battery life:

Apple rates AirPods for up to five hours usage at 50% volume, and early testing proved that rating was actually slightly conservative. In practice, brand new AirPods could last almost five and a half hours before their batteries depleted. The carrying case doubles as a charging case, too, providing over 24 hours of battery life without needing to recharge from the wall.

But batteries are consumable, we all know so well now, and that’s proven true for the tiny batteries inside AirPods after two years of daily use. Battery life that once exceeded five hours now struggles to power AirPods through three hours of continuous usage at the same volume. Battery life results can be cut in half if you need to play audio at a louder volume.

In practice, I used to never hear the low battery alert during usage. I rarely listened to audio with AirPods for five straight hours before charging in the carrying case without thought. More recently, I’ve heard the bloop sound much more regularly, frequently followed by AirPods dying before I’m ready to recharge.

I’ve been thinking about this a lot lately (in fact, I proposed it as a topic for this week’s Connected) and I feel like Hall and I have gone through the same process. When my AirPods were new, I could listen to a full episode of Upgrade or Cortex at max volume and still have plenty of battery life left; now I cannot get to the end of an episode (roughly 90 minutes in length) without hearing the low-battery alert. My AirPods can’t hold a charge like they used to and I’m not surprised.

I could buy a fresh pair of AirPods now, but that seems like a waste of money given the (possible?) upcoming release of a new model. I could buy a third-party wireless charging adapter to make charging the case more convenient, but I don’t feel comfortable with an unofficial, bulky add-on case, which wouldn’t fix the battery issue of the AirPods anyway. I love my AirPods – they’re one of my favorite Apple products in recent years alongside the iPad Pro and Apple Watch – but I’m reaching the point where I’m always charging them, and I really want Apple to release whatever they’ve been working on.

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