Earlier this week it was reported by Reuters that the Italian anti-trust regulator had fined Apple a total of US$1.2 million for failing to adequately inform its customers about their rights to product guarantees and assistance. Today Apple has responded to the decision, telling The Register that it will be appealing the decision – believing that Apple has complied with all Italian laws.
The Italian regulators claim that Apple Sales International, Apple Italia and Apple Retail Italia all failed to give customers appropriate information about their rights to two years of free assistance that is available to them due to Italian law. Specifically the issue arises because the “AppleCare Protection Plan” that Apple sells and encourages customers to purchase, overlaps with what is already provided by Italian law.
Apple is also facing another anti-trust investigation in the EU over Ebooks. The Register‘s article today is also well worth the read on their relationship with Apple’s PR group, because it seems as though the recent Christmas holiday has renewed the once frosty relationship between the two organizations.
• You should follow the author on Twitter here.