This Week's Sponsor:

Kolide

Ensures that if a device isn’t secure it can’t access your apps.  It’s Device Trust for Okta.


New MacBook Air Owners Experiencing Graphic Issues, Kernel Panics

According to a report bu Cult of Mac, and confirmed by further analysis on Macworld, a pretty large number of MacBook Air early adopters are experiencing screen issues such as “weird colors in vertical lines”, freezes, crashes and “horizontal sparkling bands”.

Additional reports about the video problem have been posted to Apple’s discussion forums and for the people reporting it the symptoms can vary. I’ve even encountered the problem myself on my 13-inch MacBook Air.

The problem with kernel panics has been experienced by Cult of Mac staff that purchased 11-inch or 13-inch models. Users on Apple forums haven’t complained about this specifically yet, but they have been complaining about their new MacBook Airs crashing.

Even after the software update Apple issued the same day the new Air models were released, several users have reported persistent issues. There’s also a video recorded by a Cult of Mac showing the aforementioned flickering issue on the MBA screen.

As MacRumors also noted, Macworld chimed in as well:

Sadly, I can personally confirm these issues: Just two days after unboxing my 11-inch Air - the base model with 4GB of RAM - the notebook randomly cut to a gray screen during Screen Sharing and only a reboot could cure it. In the ensuing days, I’ve seen my Air’s screen turn a variety of colors: gray again, tan, gray-black, and - on Monday - blue! (Let’s everyone get their Blue Screen of Death jokes out of the way now, please.)

As I was working on something different in every instance, it was hard to say exactly what triggered the crashes, though Screen Sharing has been the culprit at least twice. Neither a PRAM nor SMC reset did much to help.

The Cult of mac staff also experienced kernel panics during wake from sleep on both 11-inch and 13-inch units. Apple hasn’t issued an official reply or support thread yet, but faulty units are pretty common in every product release.

Unlock More with Club MacStories

Founded in 2015, Club MacStories has delivered exclusive content every week for over six years.

In that time, members have enjoyed nearly 400 weekly and monthly newsletters packed with more of your favorite MacStories writing as well as Club-only podcasts, eBooks, discounts on apps, icons, and services. Join today, and you’ll get everything new that we publish every week, plus access to our entire archive of back issues and downloadable perks.

The Club expanded in 2021 with Club MacStories+ and Club Premier. Club MacStories+ members enjoy even more exclusive stories, a vibrant Discord community, a rotating roster of app discounts, and more. And, with Club Premier, you get everything we offer at every Club level plus an extended, ad-free version of our podcast AppStories that is delivered early each week in high-bitrate audio.

Choose the Club plan that’s right for you:

  • Club MacStories: Weekly and monthly newsletters via email and the web that are brimming with app collections, tips, automation workflows, longform writing, a Club-only podcast, periodic giveaways, and more;
  • Club MacStories+: Everything that Club MacStories offers, plus exclusive content like Federico’s Automation Academy and John’s Macintosh Desktop Experience, a powerful web app for searching and exploring over 6 years of content and creating custom RSS feeds of Club content, an active Discord community, and a rotating collection of discounts, and more;
  • Club Premier: Everything in from our other plans and AppStories+, an extended version of our flagship podcast that’s delivered early, ad-free, and in high-bitrate audio.