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Twitter Introduces New Tools to Combat Harassment

After years of being accused of apathy toward the harassment and abuse that takes place on its platform, Twitter has so far marked 2017 with a stronger commitment to creating a safer environment for everyone.

Last week, Twitter announced a change to the way abusive tweets could be reported. Previously, if a user had blocked you, it would be impossible to report that user’s tweets as abusive or harmful, but that’s no longer the case.

Today Twitter introduced three more changes:

Stopping the creation of new abusive accounts:
We’re taking steps to identify people who have been permanently suspended and stop them from creating new accounts. This focuses more effectively on some of the most prevalent and damaging forms of behavior, particularly accounts that are created only to abuse and harass others.

Introducing safer search results:
We’re also working on ‘safe search’ which removes Tweets that contain potentially sensitive content and Tweets from blocked and muted accounts from search results. While this type of content will be discoverable if you want to find it, it won’t clutter search results any longer. Learn more in our help center.

Collapsing potentially abusive or low-quality Tweets:
Our team has also been working on identifying and collapsing potentially abusive and low-quality replies so the most relevant conversations are brought forward. These Tweet replies will still be accessible to those who seek them out. You can expect to see this change rolling out in the coming weeks.

These changes follow a series of tweets at the end of last month by Twitter’s VP of Engineering, Ed Ho, who claimed the company is committed to “moving with more urgency than ever” to make Twitter a safer place. Ho tweeted again as today’s changes were announced and reinforced that these actions represent just the beginning, and more changes would be made to the service in the coming days.