Twitter Testing Reply Buttons, Presence Indicators, Ice Breakers, and More

In an interesting move that highlights Twitter’s recent efforts to develop its product more openly, soliciting feedback from its user base, the company invited The Verge’s Casey Newton to a meeting where it shared details on a handful of new features it’s working on.

A new design that more clearly indicates how to reply to tweets was one project in the works. Current prototypes resemble the sort of UI found on Facebook and Instagram, with a reply button indented underneath tweets. Related to that change, and in another modeling of other popular social networks, the UI for threads is being worked on to better resemble a conversation rather than a string of individual tweets.

hey Twitter. we’ve been playing with some rough features to make it feel more conversational here. presence and reply threading. still early and iterating on these ideas. thoughts? pic.twitter.com/3U3NvpHWPy

— sara beykpour (@pandemona) August 31, 2018

One of my favorite ideas from those shared with The Verge was something Twitter calls “ice breakers.” Newton writes:

Another feature Twitter is considering is a twist on the pinned tweet designed to promote conversations. The company showed me a design that would let you pin an “ice breaker” to the top of your profile to let people know you wanted to talk about something specific. The company’s design director, Mike Kruzeniski, told me it could help Twitter users channel their followers’ enthusiasm into discussions they wanted to have — whether it be about a new project, a current event, or some other item of interest.

The current implementation of pinned tweets is fine, but I love the idea of conversation starter tweets that can be changed up over time as users’ interests and desires for connection change.

Finally, presence indicators and status indicators are two similar features that would, respectively, let the world know when you’re online and ready for conversation, and share a status within your status such as “at WWDC19.” While I’m generally not a fan of presence indicators, according to Newton Twitter’s will be entirely optional, which I appreciate. If the feature were used sparingly enough, it could be a replacement for the standard AMA (“ask me anything”) tweets that are common when a user is free and open for conversation. Most likely though, Twitter will activate presence indicators by default for all users, making that specific use case doubtful.

None of these changes are set in stone, so be sure to make your voice heard if you feel strongly about any of them. As Twitter’s Sara Haider told Newton:

“Coming up with a product in a silo and dumping it on people is not going to work,” she said. “Some people are going to love it. Some people are going to hate it. We want to understand what people’s feedback is, and then tweak and iterate on the product.”