The Omni Group Is Moving to Free Downloads with In-App Purchases

Ken Case, writing on The Omni Group’s blog, has announced a notable change for the company’s download model on the App Store:

The underlying problem, as noted above, is that downloading the app has a fixed cost. We’ve always set that cost to be the standard price of our app, leaving us no way to charge less. But what if we take a fresh look at this problem, and make our downloads free? You know, like every iPhone app in the Top Grossing List has already done? It’s not that they don’t sell anything—or they wouldn’t be on that list. They just don’t sell the original download. (Which we’ve never done on our own store either.)

With the original download free, we can implement any pricing options we want to offer customers through In-App Purchases. We can offer our standard unlocks of Standard and Pro, of course. But we can also offer a free 2-week trial which unlocks all of the features of Pro and Standard, letting you freely choose between them. We can offer a discounted upgrade to the new Standard. And we can offer free upgrades to the new versions to any customers who recently purchased the old app.

Well, I’m pleased to share that that’s exactly what we’re going to do—starting next month, with the App Store edition of OmniGraffle 7.

You don’t get a better sign of the times than this. The Omni Group was the poster child of finding success on the iOS App Store with paid upfront pro software priced like desktop apps. But as Case argues, most apps in the Top Grossing charts have switched to a “free with In-App Purchases” model. That seems to be the clear path forward for developers who want to build sustainable software while also ensuring users can properly test their apps and take advantage of discounted upgrades.

It doesn’t surprise me that The Omni Group – unlike other developers who keep hoping Apple retrofits the App Store for purchase mechanisms of a decade ago – went ahead and took a fresh approach to figure this out. The new policy isn’t limited to the upcoming OmniGraffle 7: every Omni app for Mac and iOS will move to a free download with one-time In-App Purchases to buy the full feature set.

Omni’s solution seems elegant and straightforward. The apps are free to download and they can be used as viewers when unlicensed; the free trial is an In-App Purchase set at Tier 0 that counts down 14 days; the full apps are unlocked with Standard and Pro levels of In-App Purchases. The only negative aspect I can think of is that In-App Purchases aren’t available to Family Sharing, but that’s on Apple to fix.

If Omni’s approach works well in practice (and I can’t imagine why it wouldn’t), I can see a lot of developers following their model.