Well written review. I got started with Things and was an avid user of it since it was first offered as a public beta to MacHeist users a few years ago. Things worked great until my real-life projects grew more complex. Even though I had a great workflow in Things, the program's simple interface actually started to get in the way. That, coupled with how tiresome the bickering and complaining in Cultured Code's forums became, I decided to give OmniFocus a look. The process of entering tasks is basically the same as Things, but OF offers much more flexibility in how they can be organized. Once you understand how to create perspectives (which is actually very easy), OF is really just as easy to use day-to-day as Things, more powerful, and (in my experience) more reliable (not a single sync issue after 8 months of heavy use). For those who think OF is too complicated, just watch the wonderful tutorial videos on Omni Group's site. They quickly show how to use the program and help explain why OF does things the way it does. In terms of support, just compare the conversations in OF's forums versus Things'. OF's forums are full of how-tos and people sharing ideas. Things' forums are mostly complaints and problems. My decision to switch was an easy one.