MobileMe Shuts Down

As initially announced last year with the launch of iCloud, Apple has officially shut down MobileMe — its former cloud-based platform for data syncing and document storage — yesterday, June 30, 2012. Replacing the standard Me.com login page with a shutdown notice for all users, Apple notes that “for a limited time, you can still move your MobileMe account to iCloud and download your Gallery photos and iDisk files at me.com”. The MobileMe login page is still providing links to find a lost device through Find My iPhone, download Gallery and iDisk data, and transition to iCloud. A Transition Q&A page is available here.

As also previously announced, old MobileMe subscribers with 20 GB of storage have received a free upgrade to iCloud until September 30, 2012:

MobileMe members with 20GB of storage receive a complimentary iCloud storage upgrade of 20GB, and accounts with additional purchased storage (40GB to 60GB) receive a complimentary upgrade of 50GB after moving to iCloud. These free upgrades are good through September 30, 2012. After that date, you can continue the upgrade at the regular price or let it expire and use the free 5GB plan.

Wikipedia provides a good summarization of MobileMe’s evolution and changes through the years, leading up to last year’s launch of iCloud, which Apple deemed the platform “for the next decade”.

As noted by Macotakara (via AppleInsider), Apple has quietly extended the free period of 20 GB of iCloud storage given to previous MobileMe subscribers until September 30, 2012. When Apple started transitioning customers from MobileMe to iCloud last year, they noted MobileMe services would stop functioning on June 30, 2012, providing detailed instructions for users to migrate accounts and data to the new platform. In the same MobileMe Transition Q&A webpage, Apple confirmed former MobileMe subscribers would get access to 20 GB of iCloud storage for free until June 30, 2012.

Whilst MobileMe services are still set to go offline on June 30, it appears Apple recently made changes to extend the free storage period until the end of September. Apple’s website now reports:

MobileMe members with 20GB of purchased storage receive a complimentary iCloud storage upgrade of 20GB, and accounts with additional purchased storage (40GB to 60GB) receive a complimentary upgrade of 50GB after moving to iCloud. These free upgrades are good through September 30th, 2012. After that date, you can continue the upgrade at the regular price or let it expire and use the free 5GB plan.

On iOS devices, as pictured above, the free storage plan is now reporting a downgrade date of September 30, 2012.

Recently, Apple began offering free copies of OS X Snow Leopard to old MobileMe subscribers still on Leopard in order to let them upgrade to Lion (which is available on the Mac App Store for 10.6), and thus iCloud. The company also started reminding iWork.com users of the impending closure of the service, and featured banners on the me.com webmail to remind users about the June 30 MobileMe deadline.

More details on iCloud storage and international pricing for new customers are available in our overview from last year.

In a somewhat expected turn of events, a notice appeared on an old Mac running Tiger seems to confirm Apple will provide basic support for iCloud sync on Snow Leopard machines. As reported by MacRumors, a developer testing the MobileMe to iCloud transition with Tiger’s .Mac preference pane noticed a message about a 10.6.9 requirement for calendar, bookmark and contact sync.

You will no longer be able to sync with this machine because you’ve upgraded to iCloud.

iCloud requires a computer running Mac OS X Snow Leopard v10.6.9 or later for Contacts, Calendars, and Bookmarks.

Whilst Apple made no mention of Snow Leopard compatibility when detailing iCloud and the transition from MobileMe (actually indicating “some features of iCloud” will require iOS 5 and OS X Lion), it would certainly make sense to provide an additional 10.6 upgrade to ensure basic former MobileMe functionalities under the new iCloud brand. Apple has already started migrating MobileMe developer accounts to the new iCloud ecosystem, providing a desktop add-on for testing on the 10.7.2 developer seed. iCloud is expected to go public this Fall alongside the aforementioned 10.7.2 and iOS 5, whereas MobileMe will be officially discontinued on June 30, 2012.

Developer accounts that are being transitioned from MobileMe are automatically given free storage regardless of the previous subscription until next year, and considering Lion is still touted as an “upgrade to Snow Leopard” (which is required to purchase Lion from the Mac App Store) and that Snow Leopard is still available on Apple’s website, it would be an optimal solution to provide 10.6 users with one last software update to migrate from old MobileMe services to some new iCloud free offerings. There’s one caveat, however: assuming the MobileMe to iCloud transition goes as planned and Apple will really push 10.6.9 to enable iCloud sync, some old MobileMe features like syncing of Mac Dashboard widgets, keychains, Dock items, and System Preferences won’t be available on OS X anymore, as Apple explains here.

As first noted by 9to5mac, Apple is now allowing developers with access to the iOS 5 beta or OS X Lion 10.7.2 preview to migrate their existing MobileMe accounts to iCloud. A MobileMe account needs to be associated with a development device to be correctly transitioned to iCloud for now — once an account is eligible, the migration process can be initiated from OS X Lion (from the MobileMe control panel) or by directly visiting me.com/move.

As Apple previously detailed in its MobileMe to iCloud Transition Q&A, some functionalities of MobileMe won’t transfer over to iCloud. This includes MobileMe Gallery, iDisk and iWeb publishing, which, however, will still be accessible until June 30, 2012, even after moving to iCloud. Another feature that iCloud won’t include is the ability of syncing several Mac OS X items like Dashboard widgets, Preferences, and Mail Rules.

Apple’s web interface for the transition is very straightforward and guides you through the process of moving your MobileMe account to iCloud by detailing each step with an explanation, and links pointing to support articles.

Once upgraded, an already configured MobileMe account on iOS or OS X will need to manually “confirmed” before completely moving to iCloud. If the account isn’t already configured, you’ll just need to log in as a new iCloud account and choose which content you’d like to keep stored on Apple’s servers.

The process is now exclusive to developers and there’s the chance Apple will tweak the interface/steps required before the public release of iCloud. However, the information available today falls in line with what Apple revealed months ago about the transition. Furthermore, it appears MobileMe accounts will be automatically upgraded to a paid 20 GB plan for free until June 30, 2012, (with pricing depending on where you live, and the 20 GBs are in addition to the 5 GBs iCloud already gives you for free) although there are no subscription management options available yet to developers on iCloud.com. (more…)

With iCloud set to replace MobileMe, Apple has just published a transition Q&A to help explain to users of MobileMe what the transition will be like and what will change as they move to iCloud. MobileMe will be discontinued on June 30, 2012, and some services like Gallery, iWeb, and iDisk will no longer be available after that date.

One issue that has been in contention recently is whether or not iCloud would offer web apps with as MobileMe did. Today’s transition Q&A confirms that, yes, there will be iCloud web apps for Mail, Contacts, Calendar and Find My iPhone.

Will I be able to access iCloud services on the web?
Yes. Web access to iCloud Mail, Contacts, Calendar, and Find My iPhone will be available at icloud.com this fall.

In the same transition Q&A, Apple also details the necessary steps to move existing iWeb websites, MobileMe Gallery photos and iDisk files from the old MobileMe infrastructure to different services or a local folder on your Mac. For iWeb, as previously reported the service will be discontinued on June 30, 2012, and if users are willing to keep their websites reachable they’ll need to move files via FTP to a new hosting provider. Instructions are available here.

You will be able to continue publishing iWeb sites to MobileMe through June 30, 2012, even after moving to iCloud.

  • You need an account with a web hosting provider that supports FTP (File Transfer Protocol) before proceeding.
  • When publishing an iWeb site to a web hosting service other than MobileMe, the following features are not available: blog and photo comments, website password, blog search, and hit counter.

iDisk files will simply need to be copied locally on a Mac or PC before June 30, 2012, and no online interface for files will be available.

You will be able to continue using MobileMe iDisk through June 30, 2012, even after moving to iCloud. You should save copies of all files stored on iDisk before that date.

  • From the iDisk window, drag and drop the files and folders you want to keep to your desktop or a local folder on your Mac. For larger files, you may see a progress bar indicating download progress.
  • Check all of your folders on your iDisk for important files including the Documents, Movies, Music, Pictures, and Public folders as these are places where important files and folders are commonly stored. If they have files you want to keep, download these folders.

Last, MobileMe Gallery photos. Apple says that “it is likely that most of your Gallery photos are already in iPhoto or Aperture”, but if they’re not, detailed steps to download photos from MobileMe before June 30, 2012, are available here.

You will be able to continue using MobileMe Gallery through June 30, 2012, even after moving to iCloud. You should save copies of all photos published to your Gallery before that date.

  • Click the “http://gallery.me.com/subscribername…” link at the top right of the page.
  • On the page that opens, click the download arrow icon at the top of the page.
  • If you are downloading a photo album, Gallery will create a .zip file that contains all of the photos and movie clips in the album. Once processing is complete, click the Download button.

Furthermore, Apple has confirmed in the Q&A syncing of Mac Dashboard widgets, keychains, Dock items, and System Preferences will be discontinued after you move to iCloud, or June 30, 2012. Unlike iWeb publishing, Gallery, and iDisk, syncing of these items will no longer be available even after you move to iCloud.

As for separate iTunes and MobileMe accounts, Apple says you won’t be able to merge them, but you’ll be able to transition an old @me.com account to iCloud, and keep using the iTunes one for iTunes in the Cloud and Store purchases. More storage for mail, documents, and backup will be available at a price that Apple will outline this Fall once iCloud launches publicly. For users with Family accounts from the previous MobileMe offerings, they’ll still be able to create new family accounts and manage them if they already have a Family pack. New family packs can’t be purchased or upgraded. More importantly, Family pack members can move their MobileMe accounts separately to iCloud, meaning there shouldn’t be any confusion with a single iCloud account automatically sending purchases to all devices).

Check out Apple’s full Q&A on the MobileMe transition to iCloud here.

Jun
14
2011

Details of iCloud, particularly over any potential web apps, have remained murky at best since Steve Jobs introduced the service at WWDC last week. Yesterday Joshua Topolsky of This Is My Next obtained what seemed to be a confirmation that web apps would not be offered with iCloud as they were with MobileMe:

Let’s be clear about what happens when iCloud goes live — according to what was described on stage at the event, and what I’ve confirmed with Apple PR –the service will effectively replace the current web offerings of MobileMe. That means that when the cutoff date of June 30, 2012 comes around for users, the web-based email client, calendar, contacts app, and other components of the web suite will cease to exist.

This drew a sceptical response from many, a post by John Gruber is representative of that scepticism, and today MacRumors seems to have found that Apple is actually porting iCloud to at least some of the MobileMe web apps. One of their readers sent themselves a Calendar invitation in iOS 5 and received a link to the iCloud.com domain. The above image illustrates what was linked to – and identical page to the current MobileMe invitations system (visually at least) except that was on the iCloud.com domain and had some iCloud branding at the bottom of the page.

It seems reasonable that Apple is working on at least some level of web support for the iCloud components but as usual they won’t confirm anything that they aren’t ready to talk about. If you wanted some more convincing of the reader’s screenshot jump over to this iCloud.com link and see for yourself.

[Via MacRumors]

Update: Well-sourced Apple journalist Jim Dalrymple at The Loop says iCloud will have a web interface, with Apple saving some interesting tidbits for iCloud’s public launch this Fall:

As for Josh’s Apple PR confirmation. The only thing I can think of is that there was some kind of misunderstanding. Daring Fireball’s John Gruber says Topolsky is making a “bad assumption.” That sounds about right to me.

Of this, I am sure — Apple will have a Web-based interface for iCloud. In fact, I expect an even cooler interface than the latest updates we saw with MobileMe calendar and email.

 

Following the massive iCloud announcements at WWDC, Apple just updated the official MobileMe page to inform users that new subscribers are no longer accepted as Apple moves everything to iCloud, but existing apps will be usable until June 30, 2012. Furthermore, Apple has posted more details on a new support document available here. All accounts have been extended to June 30, 2012, free of charge and all data from MobileMe (including email addresses and contacts) will be automatically transitioned to iCloud when you sign up.

Can I create a new MobileMe account?

You can no longer create a new 60-day trial account or start a new subscription using a code contained in a MobileMe box. However, if you have a Family Pack subscription, you can still create new family member accounts.

Can I upgrade to a Family Pack or purchase additional storage?

Effective June 6, 2011, you can no longer upgrade your Individual account to a Family Pack or purchase additional storage for your MobileMe account.

I purchased a MobileMe box and have not used the activation code inside. Can I get refund for it?

Yes. If you have an unused activation code from a MobileMe box, you can submit a refund request.

For more info about iCloud, check out our coverage here.

Apple’s cloud ambitions have been resurfacing over the last week with several rumours surrounding Apple’s reported purchase of icloud.com and now references to a service called “Castle” in Lion. Trusted Apple blogger, MG Siegler, tonight weighed into all the speculation, endorsing previous speculation by TUAW that “Castle” refers to Apple’s internal nickname of their new cloud services.

The discovery in Lion by Consomac.fr last week found references files that cited an “upgrade from MobileMe to Castle”. Siegler provides some more information in that the internal codename had originally been “Newcastle” but was recently shortened to “Castle”. Furthermore, as far as he is aware, the official shipping name may not yet be decided and “Castle” is still being used internally. The recent speculation over the icloud.com domain may just be one of the potential names for Apple’s cloud service.

On the rumours that AppleInsider reported on Friday, Siegler is reasonably confident that Apple is testing their cloud service internally with new versions of iOS and OS X but with the “Castle” codename rather than iCloud that AppleInsider reported. The cloud service being developed is highly likely to be revealed at this years WWDC, just five weeks away now, whether it be called iCloud (Siegler believes it to be a frontrunner for the name) or something else.

[Via TechCrunch]

 

If you ever thought Apple might rebrand MobileMe to something more Apple-esque, the purchase of iCloud.com for $4.5 million could be a sign of things to come. While not confirmed, GigaOM reports that Xcerion (having recently rebranded iCloud to CloudMe) may have sold the iCloud.com domain. As of one o’clock tonight, Xcerion still shows up as the domain’s owner, though this could change in the coming hours. MacRumors reports that the domain will likely come under the control of MarkMonitor, a brand management firm that handles high-profile domain name registrations.

With Apple’s new cloud services preparing for launch, the purchase of iCloud.com could indicate that new services from Apple may be arriving sooner than later, as Apple is talks with record labels and have recently gotten Warner Music Group on board. A music subscription or storage service from Apple could cost $20 a year, and the iCloud also play a big role in a traffic and navigation app. Could MobileMe remain and entail its current email and contact sharing prowess, or would iCloud encompass the original service and expand to include new offerings? Don’t forget: Apple has recently stopped selling MobileMe on retail shelves, and have even turned down customers to opt for the free trial.

[GigaOM via MacRumors]