“Open In” Is Not The Solution

Ben Brooks writes about iCloud and file management:

The only thing that iCloud really needs is an iOS style “open in” dialog for transporting files around. Add that dialog to all iCloud enabled apps and I can’t see any need for Dropbox if you stay within Apple’s “world”.

And this is yours truly, almost a year ago:

I think the same iTunes File Sharing feature would work a lot better as a dedicated, native iCloud app for iOS devices (and maybe the Mac too). After all, if Apple is providing an iTunes-based file management utility for Mac users, why couldn’t they build an app that enabled any third-party iOS app to save and import files from iCloud? This app would be built into the system and allow users to simply collect documents, like iTunes File Sharing. Developers could easily add options to their apps to import files from “iCloud File Sharing” and export files to it.

After a year of trying to rely on iCloud for document management, I’ve come to the conclusion that “Open In” is not the solution. The problem is still the same as September 2011: duplicates.

Decades of computing have shown that the filesystem is the single most complicated aspect of managing documents for the majority of users. People forget about “where they put stuff on the computer” all the time, and others keep simple levels of hierarchies because going deeper into the filesystem is, for them, annoying, “dangerous”, complex, or a combination of all these factors. In this regard, Apple’s “silo” model had a liberating effect: here are your documents, available in an app with a nice icon that you can immediately recognize.

However, the silo model — as opposed to the central “Finder” repository of files — has one big drawback: communication between silos. Therefore “Open In”: a menu that copies a file from Location A to Location B, getting from one document to two documents, now available in two different locations. And I would argue that the second most complicated aspect of managing documents is: figuring out the “right” version of a file.

Suppose you want to annotate a photo and save it in the Evernote app for iOS. You know that the iPhone’s Camera app sends photos with iCloud Photo Stream to the Mac, and they end up in iPhoto. From iPhoto, you know you can drag your photo out of Photo Stream and drop it into the Desktop, which creates a copy of the photo. Double-click it, and it launches Preview, which you know has the Annotate feature. There, you can add arrows and bold red text. Preview has this big iCloud library, but it doesn’t sync to the iPhone because there’s no Preview for iOS, otherwise you’d have used that instead. By the way, you’ve just saved the annotated image to the Desktop, but you can’t drag it back into Photo Stream on iPhoto because that’s read-only. Eventually you either give up and install Dropbox, start using the Evernote Mac app that you don’t like, or email the photo to yourself and use “Open In” or “Copy” from Mail for iOS to add another version of the file to Evernote.

You just used five apps and created four copies of a file (two of them are iOS Camera Roll + Photo Stream) to annotate a photo. Lather, rinse, repeat for note taking, PDF reading, electronic bill management, and assembling that nice slideshow of your vacation in Italy. Plus all those other things.

iCloud’s promise is powerful, and file management should be easier, but “Open In” is not the solution.

Zen Viewer is a beautiful file manager for iPad with a unique interface design we reviewed a few weeks ago. The app impressed us with its original approach to file management on the tablet: Zen Viewer makes great use of the iPad’s large screen by providing a split view that allows you to easily browse files, and preview media like songs in the upper panel. From our review:

The first thing to understand about Zen Viewer is the column interface with “Library” on the left and “Files” in the other panel. Files is where all your imported documents will end up in, and you can choose to organize them at a later time in the Library. Files is your “everything bucket”, whilst the Library is meant for organization purposes and management. You can move, copy and paste files by just hitting the gear icon in the Files toolbar and selecting the items you want to move or copy in a different location (like a folder in the Library).

The app went under two updates in the past weeks, and whilst the second one is aimed at fixing bugs discovered in the previous releases, the first update introduced the possibility to stream audio and video files through AirPlay to an Apple TV or compatible AirPlay speakers; Zen Viewer can now also receive files from other apps (like iFiles or GoodReader) thanks to the addition of the “Open In” menu. Similarly, Zen Viewer can send files to other apps installed on your iPad.

You can find Zen Viewer at $2.99 in the App Store. If you’re looking for an innovative and great-looking iPad file manager, Zen Viewer is one of the new apps of 2011 to try out.

If you’re constantly struggling to manage or automate simple tasks like moving files out of your downloads folder, keeping files in your documents folder organized, or simply need an extra hand to batch automate certain tasks, FileSorter may be of some help. While it’s not as powerful as Hazel, it provides a decent middle ground for users who don’t need Hazel’s background automation. FileSorter applies rules to files much like how you’d apply rules to e-mail: simply specific what kinds of files (by name or extension for example) you’d like to manage, then apply rules to move, copy, or even delete files. After your rules are created, you can simply open the folder you’d like to manage to apply the rules you’ve created — I open my home folder and use rules to specify where FileSorter should look instead of opening everything individually. DMGs get moved to the desktop, folders SpeedDownload creates get removed, and instantly processes are tidied up thanks to the custom rules I’ve created. It’s $7.99 in the App Store, and its manual functionality will be the deciding factor of whether this app is right for you.